Customer Support

We at Senior Chatters are heavily invested in ensuring that our members, and those thinking about joining our safe senior chat community get the support they need to maximise the experience of using our website, and to fully benefit from the service we provide.

Quick Start Guides

Get in Touch

Frequently Asked Questions

The Chat Rooms

Click on the  Chat Bubble located at the bottom right of any page. Then, click on the Rooms tab.

Chatters log in and out of the chat rooms 24/7  However, due to time-zones there are peak times when the rooms are busiest.  Generally speaking these are between 18:00 – 01:00 GMT+1 (London time)

Private Chatting

Click on the My Connections button in the bottom right hand-corner.  Then under Active Users click on a username to initiate a private chat session.

You can only private chat with the friendship connections that you make.

My Connections Chat Bubble

Open up the My Connections chat bubble, bottom right of any page.  Under My Chats locate the user that relates to the conversion you wish to delete, and click on the x underneath the timestamp to erase the chat:

Delete Private Chats

Private Chat is a premium feature of our website, please ensure that you have a current premium membership.  The chat bubble will automatically reappear immediately once a premium membership has been purchased.

Membership

Click on your username at the top of any page. Hover over Account and then click on Delete Account:

Warning this process is irreversible.  If you are unable to delete your account, ensure that any paid premium membership subscription has been cancelled, and that your membership has reverted to a Free Profile.  See below.

Click on your username at the top of any page. Hover over Membership and then click on Subscriptions:

Membership Subscription

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🔒 Verified Members Only

This group is reserved for our Supporting Members to ensure high-quality, safe discussion.

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