The Spoon……
The Spoon: A lesson on how consultants can make a difference in an organisation. Very Impressive!
Last week, we took some friends to a new restaurant, ‘Steve’s Place’ and noticed that the waiter who took our order, carried a spoon in his shirt pocket.
It seemed a little strange.
When the busboy brought our water and utensils, I observed that he also had a spoon in his shirt pocket.
Then I looked around and saw that all the staff had spoons in their pockets. When the waiter came back to serve our soup I inquired, “Why the spoon?”
“Well,” he explained, “the restaurant’s owner hired Andersen Consulting to revamp all of our processes.
After several months of analysis, they concluded that the spoon was the most frequently dropped utensil.
It represents a drop frequency of approximately 3 spoons per table per hour. If our personnel were better prepared, we can reduce the number of trips back to the kitchen and save 15 man-hours per shift.”
As luck would have it, I dropped my spoon and he replaced it with his spare. “I’ll get another spoon next time I go to the kitchen instead of making an extra trip to get it right now.” I was impressed.
I also noticed that there was a string hanging out of the waiter’s fly.
Looking around, I saw that all of the waiters had the same string hanging from their flies. So before he walked off, I asked the waiter, “Excuse me, but can you tell me why you have that string right there?”
“Oh, certainly.” Then he lowered his voice. “Not everyone is so observant. That consulting firm I mentioned also learned that we can save time in the restroom.”By tying this string to the tip of our you-know-what, we can pull it out without touching it and eliminate the need to wash our hands, shortening the time spent in the restroom by 76.39%.”
I asked quietly, “After you get it out, how do you put it back?”
‘Well,” he whispered, “I don’t know about the others, but I use the spoon.”!!!!!!!!!!!!!!
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Hahaha that’s good i like that , thanks for posting xx
thanks eddy glad you liked it hun 🙂 🙂
LOL. Oh, really, Pollie! x
soz merver hahaha!!!! made ya laugh though lol!!! 😀 😀
Pollie!!! LOL!
hahaha pam…maybe they serve those eggs ya like hahaha!!!! 😀 😀
Omg glad i dont eat there lolol xxxxx pollie only you.
xx
yeah mac…not like that in curry places hun!!! 😀 😀
hahahahhahhaha, good one xxx
same sense of humour eh!! yaaaaaaaaaaay!!!! 😀 😀 😀
Pollie, ughhhh. lol x
I know starlette…you wont be eatin there then hahaha!!! 😀 🙂
hahahaha very funny x
thanks welshchrisie i thought so too 😀 😀
so good to see you blogging again pollie. missed reading them. that is a cracker and made me laugh! hope he doesnt work at our local restaurant hee hee!
thanks jcb dont think he works at any of my curry places hahaha!!! 😀 😀
ha ha now that was funny poll!!!! xx
thanks debz so glad you popped in hun 😀 😀 😀
Good lord!!. Meals on wheels again for me then Pol? lol. Your blog made me laugh, did me the world of good i can tell you!!. Good to see you blogging again my friend 🙂 🙂 x
yeah jac..better to be safe than sorry just make sure they dont have a spoon in their top pockets when they deliver hahaha!!! 😀 😀
Was that a tea spoon, soup spoon or table spoon? 🙂